Our Support Specialists team is proud to offer catered assistance with order assistance from browsing all the way to installing and enjoying your product! We are available via phone, chat, or email during standard business hours, Monday - Friday from 9 AM - 5 PM EST. Email & Chat support only are available from 12 PM - 8 PM EST Saturday and Sunday. This will exclude the following major US holidays:
- New Years' Eve
- New Years' Day
- Martin Luther King Jr. Day*
- Memorial Day*
- Independence Day (Fourth of July)*
- Labor Day*
- Thanksgiving*
- Christmas Eve
- Christmas Day
*Email or chat support available only
Contact Information:
Schedule a Call With Our Product Specialists - Click Here
Submit a Ticket For Assistance - Click Here
Customer Service Phone Number: 1-800-279-3845
Customer Service Email: support@porchtopatio.com