FAQ - Website Policies
- Why did I receive a bill from FedEx for my recent freight shipment? I thought shipping was free?
- How can I unsubscribe to newsletters or email notifications?
- What is California Prop 65?
- Do you offer any influencer or affiliate programs?
- Where are you located?
- What is your cancellation policy?
FAQ - Product Details
- What does the Stainless Steel Upgrade include?
- How do I know what cushion or mattress size I should order for my product?
- Can I see samples of the finish or fabric options for your products before ordering?
- What kind of filling material are your cushion products made with?
- What does “pressure treated” mean?
- I didn’t get the cup holders when I originally ordered my swing. Can I order these separately?
FAQ - Ordering
- I ordered chains too short for my space. How can I exchange the ones I received for longer chains?
- I ordered ropes too short for my space. How can I exchange the ones I received for longer ropes?
- I’m ordering a 4-Foot Swing Bed, but I’m confused on the coordinating mattress size? I only see crib, twin, full, etc. Which size do I choose?
- Do I need an account with you to place an order?
- I’m having trouble adding one of your products to my cart to checkout.
- Do you offer any discount codes for first-time shoppers, or for purchasing multiple items?
FAQ - Product Installation, Assembly, or Care & Cleaning
- Centerville Amish Protection Plan
- How much space should I leave around my product when installed?
- Little cracks are forming on my outdoor swing. Why is this happening and how can I prevent it from getting worse?
- How can I tell if my porch is sturdy enough to support a Porch Swing?
- I have questions about the installation of my swing.
- Can I wash my pillow/mattress fabric?