Order Assistance

Update Information

• Can I update my shipping address after an order has been placed?
• Can I change to a new product after an order has been placed?

Order Issue(s)

• The pre-drilled holes aren’t lining up properly on my product during assembly.
• Order Never Received (Delivery Issue)
• I received an incorrect item or part(s)
• My order arrived with missing part(s)
• My order arrived damaged, broken, or defective

Shipping & Tracking

• What can I expect with an FedEx One Rate Shipment?
• Where can I find my order status?
• What can I expect with a Ground Shipment?
• What can I expect with a Freight Shipment?
• Freight Shipment Policy
• International Shipping